Frequently Asked Questions
Everything you need to know about your next favorite piece of jewelry.
How should I care for my BLING QUEEN jewelry?
To maintain the shine, avoid contact with water, perfumes, and lotions. Store your pieces in a cool, dry place, preferably in the original pouch provided.
What is your shipping timeline?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Do you offer a warranty on your products?
Yes, we offer a 6-month warranty on all manufacturing defects. This does not cover accidental damage or normal wear and tear such as tarnishing due to improper care.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all packaging intact. Please note that earrings are non-returnable for hygiene reasons.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials skin-friendly?
Absolutely. Most of our collections are made from hypoallergenic materials like 18k gold-plated stainless steel or sterling silver, ensuring they are nickel and lead-free.